Terms and Conditions

Please read this user agreement carefully. It contains important contractual rights, obligations and conditions between you and VISI. Your acceptance of the terms of this user agreement is required for your continued use of this website.


  • The winners will be the first correct entries drawn after the closing date.
  • If a selected winner cannot be reached at the contact details supplied, an alternative winner will be selected.
  • Prizes will be delivered to the winners.
  • Winners will be required to provide their ID numbers as per the new Consumer Protection Act guidelines.
  • The winners are required to accept the prizes as described in the magazine. No correspondence will be entered into relating to the terms on which the prizes are offered.
  • Winners will not be eligible for other prizes for six months after winning a competition.
  • Prizes may not be transferred to another person or converted into cash.
  • VISI competitions are open to all South African residents. Employees of New Media and the prize-sponsoring companies, their family members, advertising and promotion agencies and any other parties associated with the competition may not enter.
  • You must be 18 years or older to enter competitions.
  • Neither New Media nor any of its partners can be held responsible for disputes in connection with prizes or for any loss, damage or injury that may be suffered or incurred by prize winners.
  • Entrants will be deemed to have accepted these rules and agree to be bound by them when entering VISI competitions.
  • Data collected may be shared with the prize-sponsoring companies, but will not be sold or passed on to third parties.
  • New Media reserves the right to cancel, modify or amend competitions at any time if deemed necessary.

Persons using the VISI.co.za website for any reason whatsoever, subject themselves to and agree to these terms and conditions and privacy policy of VISI when accessing this website.

The VISI.co.za website consists of information, content and services provided by VISI, its licensor(s), third parties and users of the VISI.co.za website.

VISI expressly reserves the right, in its sole and absolute discretion, to amend this agreement.

VISI expressly reserves the right, in its sole and absolute discretion, to remove, alter, modify, supplement and/or restrict access to the services, content, information, software, or file(s) appearing on or transmitted through the VISI.co.za website.

Any information and/or content appearing on or transmitted through the VISI.co.za website does not constitute advise and you, the user, are encouraged to consult with your professional advisor before acting on any information or content appearing on or transmitted through the VISI.co.za website.

Nothing on this website shall be construed as an offer by VISI to you, the user, but merely an invitation to do business.

All content, trademarks and data on this website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, and designs are the property of or licensed to VISI.co.za, and as such, are protected from infringement by domestic and international legislation and treaties.

All rights not expressly granted are reserved. The intellectual property rights in all content, information, services and/or software vesting in VISI.co.za shall continue to vest in VISI.co.za and no right, title or interest in any proprietary material or information contained in this website is granted to you.

VISI grants to you, the user, a personal, non-exclusive, non-assignable and non-transferable licence to use, print and display all content, information, software, or file(s) on any machine(s) of which you, the user, are the primary user for non-commercial purposes only.

You, the user, are prohibited from sublicensing, assigning or transferring this licence to any person.
Without derogating from the above, you, the user, may designate family members to use and access the information, content or services on theVISI.co.za website subject to the terms of this User Agreement.

Unauthorised copying of content, information, software, or file(s), including content, information, software, or file(s) that have been amended, modified, combined or included with such content, information, software, or file(s), or the written materials associated therewith is expressly prohibited.

Any unauthorised copying and/or sublicensing, or attempt at copying and/or sublicensing, assignment or transfer of this agreement, shall result in the immediate termination of this agreement by VISI without notice.

You, the user, shall be responsible for all use of the information, content or service accessed through your user account, which may be determined by cookies, password(s) or authentication certificate(s).

You, the user hereby ratify, guarantee and agree to be personally liable for any and all obligations entered into or assumed by others who use the information, content or services through your user account.

You, the user, hereby acknowledge that certain information, content, service and/or links may contain objectionable images, materials, content or information.

Except as expressly permitted in this User Agreement, neither you, the user, nor your designated users may reproduce, redistribute, retransmit, publish or otherwise transfer, or commercially exploit, any information, software or other content which they receive or access through the service.

By using this website or communicating with VISI by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be “in writing”.

VISI.co.za may include technical or other inaccuracies or typographical errors. Changes and amendments are periodically made to the information herein and these changes will be incorporated in any new editions of this website.

VISI reserves the right to make improvements and/or changes or amendments to this website at any time. VISI reserves the right to change and amend the prices and rates quoted on this website without any notice.


Last updated: [11/12/2018]

1.  What this notice is about

During our interactions, you share personal information with VISI.

This notice tells you what to expect when we collect and use your information. We may need to update it occasionally, but we will inform you when we do.

If you have any questions, please contact us at web@visi.co.za.

2.  We collect your personal information when you interact with us

These are the instances in which we collect your personal information:

2.1.  When you buy our products or services

We need your information to provide our products or services to you. Sometimes we are required by law to collect your information.

We collect your:

  1. name, surname, email, contact number, physical address, billing address

We use this information to:

  1. deliver any products you ordered or have won as part of a competition

2.2.  When you contact us, we collect information from your message

When you contact us via our website, social media, e-mail or telephone with a query, complaint, or request, we collect the information included in your message. We use the information we collect to reply to, investigate, and resolve your query, complaint, or request.

2.3.  When you take part in a competition

When you enter a competition, we collect your personal information on the entry form.

We collect your:

  1. name, surname, email and contact number

We will use the information you provided on the entry form to administer the competition and to communicate with you about the competition.

If you win a prize, we will ask for your address in order to deliver it.

2.4.  We use your information to send you our newsletter

We have a weekly newsletter that is delivered by e-mail.

We’ll ask you whether you want to receive the newsletter, if you agree it is important that you know you can unsubscribe at any time by following the unsubscribe link at the bottom of the email or by contacting us.

3.  What about children’s information?

We do not knowingly collect the personal information of children without the consent of a parent or guardian.

If we specifically target a child, we will ask for consent from the child’s parent or guardian.

4.  We may share your information with trusted service providers

We use service providers who we trust to assist us in providing our services to you. They have agreed to keep your information secure and confidential, and to only use it for the purposes for which we have sent it to them.

We share your information with service providers when they help us:

  1. to store information
  2. to manage our social media interactions
  3. to deliver our newsletter
  4. to help monitor the effectiveness of our promotions and advertising
  5. to manage our business, for instance accountants and professional advisors
  6. with IT services
  7. to maintain our website

Sometimes we will be required by law to share your information. For instance, we may be required to share your information with the authorities or with regulatory bodies.

5.  We send your information to other countries

Some of the service providers that we use may be located in other countries, for example Everlytic’s data (our newsletter service provider) is hosted by Edge in the United States. These countries may not have the same levels of protection of personal information as South Africa. If this is the case, we require that they undertake to protect the personal information of our customers to the same level that we do.

6.  We don’t keep your information longer than we need to

We will not retain your information for longer than we need to, unless we are legally required to do so.

7.  We have taken reasonable steps to minimise the impact of a breach

We have implemented reasonable security measures based on the sensitivity of the information we hold. These measures are in place to protect the information from being disclosed, from loss, misuse, and unauthorised access, and from being altered or destroyed.

We regularly monitor our systems for possible vulnerabilities and attacks, but no system is perfect, and we cannot guarantee that we will never experience breach of any of our physical, technical, or managerial safeguards. If something should happen, we have taken steps to minimise the threat to your privacy. We will let you know of any breaches that affect your personal information and inform you how you can help minimise the impact.

You also have a role to play in keeping your information secure. For example, you should never share personal information with us in an email, because while our servers are protected, it is still possible that email can be intercepted. Instead, contact us at 021 417 1111.

8.  You have the right to be informed about the personal information we have, and what we do with it

You have the right to know what kind of personal information we have about you, to correct it, and to opt out of marketing.

You have the right to

  1. ask us what we know about you;
  2. ask what information was sent to our service providers, or any other third party;
  3. ask us to update or correct any out-of-date or incorrect personal information we have about you;
  4. ask us to delete the personal information we hold about you;
  5. unsubscribe from any direct marketing communications we may send you; and
  6. object to the processing of your personal information.

You can request access to the information we have about you or correct your personal information by contacting us at web@visi.co.za.

It can take us up to 21 days to respond to your request because there are procedures that we need to follow. In certain cases, we may require proof of your identity, and sometimes changes to your information may be subject to additional requirements such as valid proof of residence.

The user acknowledges that information transmitted via the Internet, including without limitation e-mail, is susceptible to monitoring and interception. The user is therefore discouraged from transmitting to VISI.co.za any information that may be confidential, proprietary, or sensitive. The user shall bear all risk of transmitting such information in this manner and under no circumstances will VISI be liable for any loss, harm, or damage suffered by the user as a result thereof.

VISI reserves the right to request independent verification of any information transmitted via e-mail and the user consents to such verification should VISI deem it necessary.

Any information or material sent to VISI will be deemed not to be confidential, unless otherwise agreed in writing by the user and VISI.

It is expressly prohibited for any person, business, entity or website to link to any page on VISI.co.za, including the home page, without the prior written approval of VISI.

It is expressly prohibited for any person, business, entity, or website to frame any page on VISI.co.za, including the home page, in any way whatsoever, without the prior written approval of VISI.

The use of non-malicious search technology, such as “web-crawlers” or “web-spiders”, to search and gain information from this website is not permitted without our written consent.

VISI.co.za provides links to the user only as a convenience and the inclusion of any link does not imply VISI’s endorsement of such sites.

Linked websites or pages are not subject to the control of VISI.co.za. VISI shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any links contained in a linked website.

It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this website, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website.

Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website shall be held criminally liable, and in the event that VISI should suffer any damage or loss, civil damages will be claimed.

You, the user, warrants that you use VISI.co.za at your own risk.

You, the user, acknowledge that no implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy has been given by VISI.co.za, its information providers, licensors, suppliers, employees, agents, and Internet service providers providing access to VISI.co.za.

This website and the information, content and/or services are provided “as is” and VISI.co.za makes no express or implied representations or warranties with regard thereto. Without limiting the generality of the a foregoing, VISI.co.za, its information providers, licensors, suppliers, employees, agents, and Internet service providers providing access to VISI.co.za does not warrant that the website or information will be error-free or will meet any particular criteria of performance or quality, other than those warranties that are implied by and incapable of exclusion, restriction, or modification under the laws applicable to this User Agreement.

WhileVISI has taken reasonable measures to ensure the integrity of VISI.co.za and its contents, no warranty, whether express or implied is given that any files, downloads or applications available via this website are free of viruses, trojans, bombs, time-locks or any other data or code which has the ability to corrupt, damage or affect the operation of the user’s system.

The user’s use of this website and the information contained therein is entirely at the user’s own risk and the user assumes full responsibility and risk of loss resulting from the use thereof.

Neither VISI, its affiliates, or their shareholders, agents, consultants or employees will be liable for any damages whatsoever, including, without limitation any direct, indirect, special, incidental, consequential or punitive damages, whether in an action arising out of contract, statute, delict or otherwise, relating to the use of, or inability to use, this website or the information contained therein.

While all reasonable steps have been take to ensure the accuracy and safety of the VISI.co.za website, the use of the products or services advertised on this website are used at the user’s own risk. The user accepts full responsibility and risk of any injury, damage, or loss resulting from the use thereof. VISI will not be liable for any personal or physical damage or loss, howsoever caused, whether directly or indirectly, resulting from the use of VISI.co.za.

These Terms and Conditions of Use constitute the entire agreement between VISI.co.za and you, the user of this website. Any failure by VISI.co.za to exercise or enforce any right or provision of these Terms and Conditions of Use shall in no way constitute a waiver of such right or provision.

In the event that any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.

This User Agreement is concluded in the Republic of South Africa, and shall be governed by and construed in accordance with the laws of the Republic of South Africa and the jurisdiction of the South African courts. The parties hereto acknowledge that they are barred from instituting any action or legal proceeding or process more than one year after the day on which the claim or cause of action arose.

If you have any questions, queries or wish to request permission to use any part VISI.co.za, including, linking, framing, or searching, please contact us at:

New Media
Media24 Centre, 40 Heerengracht, Cape Town 8001
Tel: +27 21 406 2002
Fax: +27 21 417 1112